Please read our terms and conditions carefully, and please refer back to us should you require any clarifications.
Reservations
All reservations should be made in advance and confirmed in writing. the price of your trip is guaranteed when you have paid a deposit.
Payment
After we send you the confirmation of services for your tour, we will require a 25% deposit in order to secure your booking. We accept credit card payments via our secure web site, via Paypal or by wire transfer to our bank account. This deposit counts as part of your final payment.
The balance of the cost of the tour can be settled while in Jordan by credit card or in cash. We accept Visa, Master Card and American Express cards.
Cancellations
If you cancel up to 22 days before your expected arrival, no charges will be imposed.
When cancellations occur between 21 to 8 days prior to the scheduled arrival, cancellation fees vary based on the season:
-During the Regular Season, excluding the periods from March 1 to May 31, September 1 to November 30, and the Christmas and New Year holidays, a cancellation fee of 25% of the total service cost will be charged.
-In Peak Seasons, which run from March 1 to May 31, September 1 to November 30, and include the Christmas and New Year holidays, a 50% fee of the total service cost will be applied for cancellations.
Importantly, cancellations made 7 days or less before the arrival date will incur a 50% cancellation fee, irrespective of the season.
For groups of over 6 individuals, peak season cancellation charges apply at all times, regardless of when they made their booking.
Flights
Jordan Select Tours can assist you with international flights if needed. However, from our experience, international flights are best issued from the point of departure where the client has access to a wider range of price options and availability. We require full pre-payment of flights and in case of cancellation, then you will be subject to any fees according to the airline’s cancellation policy
Responsibility of Jordan Select Tours
All participants are expected to be covered by travel insurance, hence Jordan Select Tours assumes no responsibility for accidents of any nature, injuries, delays, irregularities, discomforts, loss or damage to property or any damage however arising.
Alterations
Although we are flexible and will always try to accommodate any modifications as requested by the client where possible, any fees for modifications will be charged onto the client.
Special Requests
If the Client has any special requests, he/ she should inform us at the time of booking. Jordan Select Tours and its suppliers will try to satisfy such requests, but, as these do not form part of the contract, Jordan Select Tours does not guarantee to do so. If Jordan Select Tours confirms that a special request has been noted or passed on to the supplier or refers to it on the confirmation invoice or elsewhere, this is not a guarantee to fulfill it. The Client will not be specifically notified if a special request cannot be met. Jordan Select Tours does not accept bookings, which are conditional on the fulfillment of any special requests.
Refunds
A refund will normally be made to the same account and using the same method used for the original payment.
Privacy Policy
Depending on the circumstances, Jordan Select Tours may collect personal information when you register for a service or book a trip with us, including some or all of the following; email, name, address, IP address and telephone number.
